Privacy policy

Privacy Policy

Last updated: August 7, 2026

DaddyDo Pty Ltd ("DaddyDo", "we", "us", or "our") operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). DaddyDo is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, depending on how you interact with the Services:

  • Contact details: Your name, billing address, shipping address, phone number, and email address.

  • Financial information: Credit card, debit card, or financial account details, payment confirmation, and transaction details processed securely via our payment gateways.

  • Account information: Username, password, security settings, and customer preferences.

  • Transaction information: Items you view, put in your cart, add to a wishlist, purchase, return, exchange, or cancel, along with your past purchase history.

  • Communications with us: Information included in emails, messages, or customer support inquiries.

  • Device information: Information about your device, web browser, network connection, IP address, and unique online identifiers.

  • Usage information: Data regarding your navigation and interaction with our website and Services.

Personal Information Sources

We collect personal information from the following sources:

  • Directly from you: When you create an account, browse our store, make a purchase, or communicate with customer support.

  • Automatically through the Services: From your device when you interact with our website, including via cookies and similar web tracking technologies.

  • From our service providers: When third-party platforms (e.g., payment gateways, shipping carriers, analytics providers) collect or process information on our behalf.

  • From business partners: Including advertising networks and platform partners.

How We Use Your Personal Information

We use your personal information for the following purposes:

  • Provide, Tailor, and Fulfill Services: To process payments, fulfill and ship orders, manage accounts, arrange returns/exchanges, and personalize your shopping experience.

  • Marketing and Advertising: To send promotional communications by email or SMS (where opted-in) and to display relevant online advertisements. You may unsubscribe from marketing at any time.

  • Security and Fraud Prevention: To authenticate your account, secure payments, prevent fraudulent transactions, and maintain website security.

  • Customer Support & Communication: To respond to inquiries, resolve order issues, and maintain customer relationships.

  • Legal Compliance: To comply with applicable laws, including the Privacy Act 1988 (Cth), tax regulations, or valid law enforcement requests.

How We Disclose Personal Information

We may disclose personal information to third parties in legitimate operational circumstances, including:

  • Shopify and Vendors: Service providers that perform functions on our behalf (e.g., website hosting, IT management, payment processing, shipping/logistics, data analytics, and customer support).

  • Marketing Partners: To deliver tailored advertising and marketing campaigns.

  • Consented Disclosures: When you direct or authorize us to share information with third parties (e.g., social media integrations or shipping carriers).

  • Corporate Transactions & Legal Reasons: In connection with a business sale/merger, or to enforce our legal rights and protect user safety.

Relationship with Shopify

Our store is hosted by Shopify Inc. Shopify collects and processes personal information about your access to and use of the Services to provide and improve store infrastructure. Information you submit to our store will be transmitted to and processed by Shopify and its affiliates internationally.

To learn more about how Shopify manages personal information, visit the Shopify Consumer Privacy Policy.

Third-Party Links

Our Services may contain links to third-party websites or platforms. We do not control and are not responsible for the privacy practices or content of third-party sites. We encourage you to review their respective privacy policies.

Children's Privacy

Our Services are not intended for use by children, and we do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request its deletion.

Security and Data Retention

We implement reasonable administrative and technical security measures to protect your personal information. However, no internet transmission or electronic storage system can be guaranteed 100% secure.

We retain personal information for as long as necessary to maintain your account, fulfill orders, meet accounting and legal obligations, and resolve disputes.

Your Privacy Rights and Choices

Under Australian Privacy Law (including the Privacy Act 1988 and Australian Privacy Principles), you have rights regarding your personal information:

  • Right to Access: You may request access to the personal information we hold about you.

  • Right to Correction: You may request that we correct inaccurate or outdated information.

  • Right to Deletion: You may request that we delete your personal information, subject to statutory record-keeping exceptions.

  • Marketing Opt-Out: You can opt out of promotional emails at any time by clicking the "Unsubscribe" link in our messages.

To exercise any of these rights, please contact us at support@daddydo.com.au.

Complaints

If you have a complaint about how we handle your personal information, please contact us using the details below. If you are unsatisfied with our response, you have the right to lodge a formal complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Contact Us

Should you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us at:

  • Company: DaddyDo Pty Ltd

  • Email: support@daddydo.com.au

  • Postal Address: PO Box 595, Narangba QLD 4504, Australia